Customer Value Score
PanePal scores your customers on their actions. Pays on time or always late? Takes extra services? Refers friends? Gate always locked? Every one of those feeds the score — and tells you whether that customer is adding value to your business or taking it away.
See which customers make you money and which cost you.
Customer Value Score, step by step
Scores build as you clean
Nothing to fill in — a customer appears once they've had three completed cleans, so the score is based on real history rather than a guess.
Top five and bottom five
The customers carrying your round and the ones dragging on it, side by side, without scrolling through the whole list.
Tap any row for the breakdown
See exactly why someone scored what they did — payments, extra services, loyalty and referrals — instead of taking a number on trust.
What it's worth
High scoring customers are valuable to your business. A low scoring one requires action.
More ways PanePal grows your business
Pricing Optimiser
Find the customers paying below your average price — a small rise across the round is worth hundreds a year.
Customer Satisfaction
Every clean gets rated, so unhappy customers speak up instead of quietly leaving.
Referral Tracking
See who's sending you new business, what it's earned you, and which referrals still need chasing.
Hourly Earning
What you really earn per hour once travel and the gaps between jobs are counted.
Customer Rewards
Referral discounts, loyalty rewards and a monthly prize draw — reasons for customers to stay and tell their friends.
Ready to grow your window cleaning business?
Start your 14-day free trial today — no card needed.